ATIC Accessibility

OVERVIEW

Business Overview

 

The business has the following products/services available

  • Attraction

Our business caters for the following disability types:

  • Limited mobility
  • Wheelchairs or mobility scooters
  • Food allergies or intolerances

The business offers the following methods for bookings and enquiries:

  • Phone
  • Email
  • Webportal
  • Staff have undergone disability awareness and training
  • The business has an emergency management and evacuation plan for guests with a disability
  • Our website meets WCAG 2.0 accessibility standards
  • Our business offers the following alternative communication methods
  • Plain English
  • Braille Displays
  • For bookings made onsite, the ticket booth/counter/box office is accessible for people using a wheelchair
  • Easy to read signage and information (e.g. menus and emergency information)
  • The business accepts the companion card

Guide Dog and Service Animals

  • The business provides a secure area with shade and water for service animals

GENERAL

The business has the following in place to support guests during pre-arrival, arrival and reception

  • Advertising material, web sites and social media contain information relating to phone numbers available for non-voice communication e: Text, SMS, email and fax
  • Documents in plain English for people with cognitive impairment (This may include instructions, guides, menus and general information)
  • A space for parents and children on the Autism Spectrum
  • Seating available at reception
  • A lower counter at reception/ticket office
  • A clipboard to allow check-in/ticket purchase whilst seated
  • A tablet with text to voice or pen and paper at reception to aid in communication
  • Lighting in the reception area is even and glare free
  • Large print information sheets and registration forms
  • Information and maps are available in written form
  • A familiarisation tour
  • Luggage assistance
  • The following steps are in place to ensure that people with fatigue related to their disability are not disadvantaged by long wait times: Should a visitor show fatigue related signs on arrival a staff member would attend to them right away

The business has the following Car Park and Access amenities

  • A drop off zone
  • Designated disabled parking bays
  • Level or ramped access from the car park to the entrance
  • The accessible entrance is clearly signed from the parking bay
  • Kerb ramps are in place where a pavement or walkway needs to be crossed

The business has the following amenities/systems in place for entry

  • A drop off point close to the entrance
  • A path of access to the building is slip resistance and even
  • A path of access to the building is clear of obstruction
  • Self-opening entry doors or fitted with a self-closer
  • Glass doors are fitted with a visual sighting strip
  • Door jams/doors are of a contrasting colour to surrounding walls
  • Door handles are of a contrasting colour to the door
  • Signage is written in a contrasting colour
  • Signage is written in a Sans Serif font and use upper and lowercase letters
  • The entry door is a minimum of 850mm wide
  • The entry door has self-opening or a light opening pressure (for manual operations)
  • The entrance sill is less than 13mm
  • The entrance door mats have a thickness less than 13mm and a width of 7500mm or greater

The lifts have the following amenities in place

Lift Location: Adjacent to the Medical display room

  • This lift is available to all public floors
  • The lift contains a visual method of identifying the floor level
  • There is a breakdown procedure for lifts containing guests with a hearing impairment
  • The emergency procedures within the lift have an SMS contact number
  • The lift doors contrast with the surrounding wall finishes
  • The lift call buttons contrast with the surrounding wall finishes
  • The lift floor buttons have large print numbers
  • The lift has an easily identifiable/tactile emergency button
  • The doors open to a clear span of 880mm
  • The minimum size of the lift 1100mm wide by 1400mm deep
  • The control button heights are between 900mm and 1200mm
  • There a handrail of a minimum length of 600mm

The internal spaces have the following amenities in place

  • Clear and unobstructed routes through and between buildings
  • Interior walls are matte or low sheen
  • Floors, walls, counters and furniture are of contrasting colours
  • Floor surfaces are hard or short pile carpet
  • Seating is available for guests unable to stand for long periods
  • Accessible facilities are clearly signed and visible from all areas
  • All corridors greater than 900mm
  • There is a quiet space for parents and children on the Autism Spectrum

The public areas have the following amenities in place

  • Display units, Televisions, Video displays etc. are open captioned
  • Even lighting
  • Seating

For displays, exhibits, commentary and live performances the following amenities are in place

  • Seating
  • Wheelchair accessible spaces/seating

External paths of travel have the following amenities are in place

  • Surfaces are concrete, asphalt, smooth paving or hard packed fine gravel (max aggregate size 13mm)
  • Paths or slopes longer than 15 metres have resting places or seats
  • Pathways are wider than 900mm
  • Any paths having steps are clearly identified as non-wheelchair accessible
  • Step free routes clearly signed

Steps have the following amenities are in place

  • Top and bottom steps are easily distinguished through colour contrast or the use of TGSIs (Tactile Ground Surface Indicators)
  • The underside of all staircases is enclosed or protected to a height of at least 2 metres
  • Handrails fitted to all open sets of steps
  • Handrails extend 300mm beyond the top and bottom step
  •  Where steps are present are there three steps or less

Ramps have the following amenities are in place

  • All fixed ramps are 1:14 or less
  • Hand rails are fitted
  • Long ramps (more than 10m) are 1:20 or less
  • Ramps have a raised edge of at least 100mm

Public Toilets/Adult change facilities have the following amenities are in place

  • There is an accessible toilet for public use
  • The door is at least 850mm wide
  • There is a minimum of 850mm beside the toilet
  • Handrails are fitted
  • The toilet seat is 460mm above the floor
  • There is 1900mm mm of clear space in front of the toilet
  • The toilet seat of a contrasting colour to the floor
  • The toilet seat is460mm above the floor
  • There is a registered changing places facility